Refund policy

30-Day "We Got You" Guarantee

Every order is backed by our 30-Day Money Back Guarantee. If something's not right — whatever the reason — hit us up within 30 days of delivery and we'll fix it. No drama, no interrogation.

Shirt showed up damaged, misprinted, or just plain wrong?
Email us a photo or two of the damage (we won't judge the barn lighting). We'll print and ship a fresh replacement free of charge — or refund you in full. Keep the messed-up one, use it for mucking out stalls, whatever. No need to send it back.

Not feeling it for any other reason?
No hard feelings — not every design is a perfect fit for your herd. Email support@desertrein.com with your order number and we'll send over easy return instructions and the return address. Returns are always free, no restocking fees, no return-processing fees — you just cover the postage back to us. Shirt just needs to be unworn, unwashed, and in original condition (i.e., no barn dust or hay in the seams).

Once it lands back with us, we'll refund the product price to your original payment method (original shipping isn't refundable, sorry, that part's on us to eat, not you). Refunds usually show up in 5–10 business days depending on your bank.

Grabbed the wrong size?
Happens to the best of us. The guarantee's still got you, but if you'd rather skip the whole mailbox routine, ask us about a discount toward a replacement in the right size. Either way, our Size Guide is worth 30 seconds before you check out.

Questions?
Email support@desertrein.com — a real human reads and answers every message.

This policy may be updated from time to time.